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One Platform to Market, Sell & Engage Smarter

Brevo is an all-in-one AI-powered marketing platform trusted by 600,000+ businesses worldwide combining email, SMS, WhatsApp, automation, CRM, and live chat under one affordable subscription.

ADMIN API
WK 01WK 02WK 03WK 04
Inbox Rate99.8%
CTR Metric12.5%
ROI Ratio44:1

Campaign

SMTP Send Active

Sales Pipeline

Deal Dispatched

WhatsApp Dispatch

600,000+

Businesses Trust Brevo Globally

4.5★ G2

2,500+ Verified Reviews

4.6★ Capterra

3,300+ Verified Reviews

150+

Native Integrations

10+

Marketing Channels in One

300 Daily

Free Emails, No Card Needed

Unlimited

Contacts on Every Plan

Top Tier

eBay, IKEA, Nestlé, LVMH...

Part 02: Key Differentiation

What Makes Brevo Different

A comprehensive analysis of why over 600,000 global businesses chose Brevo over traditional marketing systems like Mailchimp or Klaviyo: combining direct send-volume pricing with native multichannel features.

1

You Pay for Emails Sent, Not Contacts Stored

Every other platform like Mailchimp, Klaviyo, and Constant Contact charges you based on how many contacts you have. So if you have 50,000 contacts but only email 5,000, you still pay for all 50,000. Brevo charges only for what you actually send. Store unlimited contacts for free and only pay when you hit send.

Save up to 45% on billing ➔
2

10+ Channels in One Subscription

Most tools do one thing. Brevo does everything: email, SMS, WhatsApp, push notifications, live chat, chatbot, CRM, landing pages, forms, loyalty programs, and mobile wallet all from one login, one dashboard, one bill.

3

AI Built Right In, Not Bolted On

Brevo's AI engine called Aura writes your email copy, picks the best send time for each individual contact, segments your audience automatically, and even answers data questions in plain language. No separate AI subscription needed.

4

Free Plan That's Actually Useful

300 emails per day, unlimited contacts, drag-and-drop editor, templates, AI tools, forms, and analytics, all completely free, forever. Not a trial. Not a limited demo. A real working plan.

5

EU-Based & GDPR Certified

Brevo is headquartered in Paris with servers in Europe. It is a certified B Corporation independently verified for the highest ethical and data protection standards. The strongest GDPR compliance in its category.

Ready to eliminate your redundant marketing software?

Store unlimited contact records. Only pay for the campaigns you actually run.

Join 600,000+ Businesses on Brevo

Core Features

Complete Omnichannel Capabilities

Brevo combines all your customer channels, CRM data, and automation paths into one unified, high-performance platform.

Email Marketing

Drag-and-drop editor with 40+ mobile-ready templates. A/B test subject lines and content. Click heatmaps, open rate tracking, geography and device reports. AI automatically picks the best send time for each contact individually.

Marketing Automation

Build unlimited automated workflows visually, no coding. Trigger them by purchases, signups, cart abandonment, website visits, or any custom event. Run welcome sequences, lead nurturing, win-back campaigns, and post-purchase flows all on autopilot 24/7.

Aura AI Engine

Four AI agents built into Brevo. Marketing Agent writes copy and segments audiences. Sales Assistant enriches contacts and creates deals automatically. Data Analyst answers your questions in plain language and builds charts instantly. Conversations Agent summarizes chats and drafts polished replies.

SMS & WhatsApp

Send promotional and transactional SMS from the same dashboard as your emails. Also send native WhatsApp campaigns with images, documents, and interactive buttons, something Mailchimp, HubSpot, and Klaviyo don't offer at all.

Built-in CRM

Free CRM included with every account. Manage contacts, deals, pipelines, tasks, and follow-ups. See the full history of every customer interaction in one place. No need for a separate Salesforce or Pipedrive subscription.

Live Chat & AI Chatbot

Add live chat to your website in minutes. Deploy an AI chatbot that qualifies leads, answers FAQs, and books meetings 24/7 — even when your team is offline.

Transactional Email

Send order confirmations, password resets, invoices, and receipts via SMTP or API. Available on all plans including free. Unlimited log retention, webhooks, and SDKs in 8+ programming languages.

Advanced Segmentation

Segment by demographics, purchase behavior, website activity, email engagement, and custom events. Segments update automatically in real time. Create as many as you need, no limit.

Customer Loyalty Program

Build a fully branded loyalty program with points, tiers, and rewards natively connected to your customer data. Buffalo Grill used this to activate 500,000 loyalty cards and achieve 47% repeat visits in just 6 months.

Landing Pages & Forms

Create high-converting landing pages and lead capture forms without a developer. Connect them directly to automations so new leads are nurtured instantly and automatically.

Pricing Plans

Simple & Transparent Pricing

Store unlimited contact records completely free. Pay only for the volume of emails you dispatch.

Free

$0/month
  • 300 emails/day
  • Unlimited contacts
  • Email editor & templates
  • AI tools & forms
  • Basic analytics
  • Free forever
No credit card required

Starter

from$9/month
  • 5,000+ emails/month
  • No Brevo branding
  • Advanced segments
  • AI content generator
  • Email support
Great for growth
Most Popular

Standard

from$18/month
  • Everything in Starter +
  • Unlimited automations
  • Split A/B testing
  • AI send optimization
  • Dynamic landing pages
  • Web page tracking
  • Advanced reporting
Best value plan

Professional

from$38/month
  • Everything in Standard +
  • WhatsApp/Push channels
  • 10 user team seats
  • Dynamic AI segmentation
  • Custom contact scoring
  • AI Data Analyst agent
  • Phone call support
For scaling agencies

Enterprise

Custom
  • Everything in Professional +
  • Multi-account manager
  • Custom loyalty program
  • Dedicated sending IP
  • SSO/SAML integrations
  • Dedicated CSM
Tailored integrations

Editorial Resource

Latest Insights & Marketing Strategies

Professional advice on boosting click metrics, scaling CRM tools, and optimizing workflows.

Part 05: Delivery

High-Velocity SMTP Routing

Deliver transactional triggers like confirmation notices, invoice releases, and user tokens in under 1.8 seconds. Brevo's specialized global SMTP relay networks ensure 99.8% server uptime records.

DKIM / SPF Validation

Automated assistance configuring key records to secure domain integrity.

Smart Warmups

Native settings gradually increment delivery levels on new IP sets.

SMTP API REQUEST

curl --request POST \

--url https://api.brevo.com/v3/smtp/email \

--header 'accept: application/json' \

--header 'api-key: xkeysib-...' \

--data '{"sender":{"email":"ops@brand.com"},...}'

RESPONSE HEADERS

HTTP/1.1 200 OK

Content-Type: application/json

{ "messageId": "<20260629.relay-47293@brevo.com>" }

Customer Lifecycle

Integrated Lifecycle Journey

Follow the progression of a contact from their initial site visit to a repeat customer with automated touchpoints.

01

Visitor

Bounce: <20%
02

Signup

Conversion: +14%
03

Email

Open Rate: 48%
04

Automation

Efficiency: 3x
05

Purchase

Recovered: 28%
06

Retention

Retention: +35%
07

Repeat Customer

LTV Boost: +64%
Journey Stage 01
Visitor Process Details

A customer visits your store landing page or custom deal banner.

Designed For Scale

Tailored Solutions for Every Business Sector

Discover how different industries leverage Brevo's features to scale customer retention.

E-commerce Operations

Automate abandoned cart triggers, customize welcome codes, and trigger order transit alerts directly via integrated WhatsApp workflows.

Enterprise Agencies

Organize client structures inside sub-accounts, provision design templates, and review bulk reports in consolidated views.

SaaS Platforms

Configure app event triggers to deliver onboarding tips, system alerts, and lifecycle newsletters based on customer app usage data.

Digital Publishers

Manage bulk newsletter deployments, segment lists by interest, and configure premium subscribers opt-in grids.

High-Growth Startups

Benefit from unlimited contacts storage. Deploy automated marketing drips on growth-friendly budgets.

Part 08: Metrics

Elevating Performance Ratios

By implementing automated tracking loops, marketing departments see consistent improvement in deliverability percentages and customer lifetime value metrics.

"Brevo's pay-as-you-send pricing structures allowed our business database to grow from 10k to 80k users without facing scaling price tier shocks. Highly recommended."

— VP of Marketing, TechMedia Corp

Average Operational Progress Gain

Email Open Ratio Increase42%
Click-Through Rates (CTR)112% increase
Automated Flow Efficiency85% faster setup
Customer DB Churn Mitigation35% decrease
Average Marketing ROI Ratio44:1 return

Real Success Stories

Proven Impact, Real Results

See how leading brands scale their operations, automate messaging, and maximize ROI with Brevo.

AdbloomEdTech Marketing

+$1M/yr

Revenue Growth

Adbloom grew revenue by $1,000,000 per year using Brevo's all-in-one platform for their EdTech marketing business.

Buffalo GrillRestaurants & Retail

500,000

Loyalty Cards

Buffalo Grill activated 500,000 loyalty cards in just 6 months and achieved a 47% repeat restaurant visit rate after digitizing their loyalty program with Brevo.

SuntransfersTravel & Transport

+40%

Revenue Growth

Suntransfers drove 40% revenue growth by personalizing the entire traveler journey using Brevo's advanced segmentation and automation.

Platform Comparison

Brevo vs Competitors

How Brevo stacks up side-by-side against traditional contact-based marketing platforms.

FeatureBrevomailchimp
Free PlanBrevo allows unlimited contacts on the free plan, charging only for daily send volume.
300/day500/mo
Pricing ModelOther platforms charge you for the size of your database, even for inactive subscribers.
By emails sentBy contacts
Unlimited ContactsStore as many contacts as you want without being penalized as your list grows.
All plansPaid only
SMS MarketingSend text promotions directly from your main marketing workflows.
Built-inAdd-on
WhatsAppNatively build and track WhatsApp business messaging campaigns directly inside the platform.
Native
Built-in CRMManage sales pipelines, log notes, and track deals without paying for an external CRM.
Free
Unlimited AutomationSet up multi-step behavior workflows without restrictions on triggers or branches.
YesLimited
Live Chat & ChatbotChat with visitors in real-time or deploy automated chatbots for off-hours support.
Built-in
Transactional EmailSend high-deliverability order confirmations and password resets via API or SMTP.
All plansPaid add-on
AI EngineBrevo Aura coordinates copywriting, send-time optimization, and contact segment analysis.
Aura (Full)Basic
Loyalty ProgramActivate digital loyalty programs linked natively to client profiles.
Enterprise
EU Data & GDPRIndependent B-Corp certified with hosting on highly secured European data centers.
B Corp + EUPartial

Target Audience

Who Is Brevo For?

Brevo offers tailor-made features for every business scale and industry vertical, from agile startups to enterprise developers.

Ecommerce Stores

Recover abandoned carts, send personalized product recommendations, run loyalty programs, trigger back-in-stock alerts, and automate post-purchase sequences.

SaaS & Startups

Automate user onboarding, send transactional emails via API, score leads by behavior, manage trial-to-paid conversions in the built-in CRM.

Marketing Agencies

Manage multiple client accounts from one master dashboard, multi-user seats, advanced reporting, and a dedicated agency partner program.

Bloggers & Creators

Grow your newsletter, segment by interest, automate welcome sequences, and engage your audience without paying for contacts you never email.

Restaurants & Retail

Digitize loyalty cards, send SMS flash offers, automate birthday campaigns, and run WhatsApp promotions, all from one place.

Developers

Full REST API, SMTP relay, webhooks, SDKs in 8+ languages, sandbox testing, and 99.9%+ deliverability infrastructure.

User Reviews

Loved by Growth Teams

Read real reviews from founders, marketing managers, and agencies scaling their operations with Brevo.

"Brevo has transformed how we handle email marketing. The automation builder is incredibly intuitive and we cut our email costs by 60% after switching from Mailchimp."

Marketing Manager

SaaS Company

G2 Review

"The pricing model alone sold me. We have 80,000 contacts but don't email all of them. Brevo saves us hundreds every single month compared to what we were paying before."

eCommerce Founder

eCommerce Business

Capterra Review

"We moved from HubSpot to Brevo and saved $800 per month. The CRM, email, and live chat are all in one place and transactional email via API works flawlessly."

Head of Growth

B2B Agency

G2 Review

Common Questions

Frequently Asked Questions

Everything you need to know about setting up sub-accounts, deliverability APIs, and pricing tiers.

Simplify Everything

Ready to Grow Your Business?

You started your business to grow it, not to manage 5 different marketing tools with 5 different bills. Brevo simplifies everything. One platform, one login, one price that actually makes sense. Start free and see the difference in your very first campaign.

Free plan supports up to 9,000 emails per month. No credit card required.

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